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Misaligned incentives are killing your onboarding
Seeing onboarding churn?
May 22
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Angela Guedes
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From the Ground Up by Angela Guedes
Misaligned incentives are killing your onboarding
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Speed is useless without alignment
Startups don’t ask you to juggle more.
May 15
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Angela Guedes
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From the Ground Up by Angela Guedes
Speed is useless without alignment
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Time Audit = Revenue Growth
A key job of any leader is to protect their team's time.
May 8
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Angela Guedes
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From the Ground Up by Angela Guedes
Time Audit = Revenue Growth
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How do you shut down imposter syndrome?
Jan 4, 2022
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Angela Guedes
9
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From the Ground Up by Angela Guedes
How do you shut down imposter syndrome?
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Hiring for CS, QBRs for busy people, PLS playbooks, and other bits
May 31, 2023
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Angela Guedes
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From the Ground Up by Angela Guedes
Hiring for CS, QBRs for busy people, PLS playbooks, and other bits
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Flip the script: how to design your support team as a strategic department
Jan 9, 2024
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Angela Guedes
5
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From the Ground Up by Angela Guedes
Flip the script: how to design your support team as a strategic department
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From early-stage to scale-up: an operator's perspective
Apr 22, 2023
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Angela Guedes
6
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From the Ground Up by Angela Guedes
From early-stage to scale-up: an operator's perspective
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Building CS, from 0 to 1
Jun 5, 2021
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Angela Guedes
4
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From the Ground Up by Angela Guedes
Building CS, from 0 to 1
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Introducing: GritLab
Feb 4, 2023
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Angela Guedes
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From the Ground Up by Angela Guedes
Introducing: GritLab
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Goals alone are not enough
You're failing your team when you set a goal and stop there.
Apr 10
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Angela Guedes
1
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From the Ground Up by Angela Guedes
Goals alone are not enough
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PMF first. Then Customer Success.
Don't hire for customer success if you don't have product market fit.
Apr 3
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Angela Guedes
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From the Ground Up by Angela Guedes
PMF first. Then Customer Success.
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Why I’m keeping it short in 2025
This year, I’m focusing on clarity and brevity.
Mar 27
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Angela Guedes
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From the Ground Up by Angela Guedes
Why I’m keeping it short in 2025
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Leadership frameworks I swear by
GritLab #52
Jan 23, 2024
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Angela Guedes
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From the Ground Up by Angela Guedes
Leadership frameworks I swear by
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Flip the script: how to design your support team as a strategic department
GritLab #51
Jan 9, 2024
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Angela Guedes
5
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From the Ground Up by Angela Guedes
Flip the script: how to design your support team as a strategic department
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Give your champions a personal library of product knowledge
GritLab #50
Nov 30, 2023
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Angela Guedes
2
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From the Ground Up by Angela Guedes
Give your champions a personal library of product knowledge
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Building empathy-driven onboarding programs, the art of onboarding invited users, defining ICP based on customer retention, and more.
GritLab #49
Jul 25, 2023
4
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From the Ground Up by Angela Guedes
Building empathy-driven onboarding programs, the art of onboarding invited users, defining ICP based on customer retention, and more.
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From the Ground Up by Angela Guedes
Notes on building teams, systems, and careers with intention.
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